Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.ResponsibilitiesHR support across the aligned businessAct as first level HR support for aligned teams. Hiring support:Onboarding support for all teams, including: Informing L&D team about new joiners and including them in respective new waves of training programsOrg announcement structure and updateDistribution List creation and maintenance on a weekly basis Engagement and communications support:Drive engagement activities based on key themes.Own and drive HR related communications and tracking.Support Communications team on HR engagement support including but not restricted to townhalls, Amber, Genome, and similar updates. Enforce HR processes and provide end user support. Adapt, modify, and update administrative methodologies, practices and procedures. Communication to and education of employees regarding global HR policies, processes, and systems Social Insurance Management: Coordinate employee registration, updates, and deregistration with the Egyptian Social Insurance Authority in line with statutory timelines. Ensure accurate submission of employee salary components for social insurance purposes, including basic and variable elements, in compliance with Egyptian regulations. Support monthly reconciliation of social insurance contributions and liaise with payroll and finance teams to resolve discrepancies.Labour Office Compliance and Employee Records: Manage employee documentation and employment contracts in line with Egyptian Labour Law, ensuring proper registration and filing with the local Labour Office. Support labour inspections and audits by maintaining accurate, up-to-date personnel files and responding to queries from local authorities.Employment Lifecycle Regulatory Support: Ensure all hires, exits, and employment changes (e.g., promotions, salary changes) are appropriately reflected in both Social Insurance and Labour Office systems. Partner with global HR and compliance teams to ensure adherence to statutory requirements specific to Egypt, including documentation and reporting obligations.Stakeholder Management & Escalation: Act as a key point of contact for Cairo-based regulatory queries, supporting employees, managers, and HR teams on local statutory processes. Escalate risks or non-compliance issues proactively and support remediation actions in line with Genpact policies and Egyptian legal frameworks.Qualifications we seek in you!Minimum qualifications Education or experience relevant to functional area of Human Resources Preferred qualifications High learning agility and the courage to put forward a point of view – even when data is scarce – and setup iterative loops to learn and finetune as we go forward. Strong problem-solving skills and the ability to work with data to generate insights Strong Excel/technical skills to understand, read and comprehend data. Good communication skills visible in writing and conversations Self-starter who needs minimal management oversight to perform day to day responsibilities.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for … read more