Who are we?Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.What will you be doing?Lead the day-to-day operations of 8 Lychee retail stores, ensuring smooth and consistent execution across all branches.Support and coach store managers and team members to elevate team performance and customer satisfaction.Plan and execute staffing need across the area, ensuring adequate shift coverage and efficient labor cost management.Own the full P&L responsibility for the area, driving profitability through effective cost control and revenue growth.Set and monitor sales targets, implementing initiatives to boost performance.Forecast orders accurately based on sales trends and stock levels to maintain optimal inventory without overstocking.Manage and minimize waste through smart planning, training, and daily tracking.Ensure high standards of product quality, cleanliness, hygiene, and customer service in every store.Analyze store KPIs, identify gaps, and act quickly to address any operational issues.Ensure compliance with health, safety, and food handling regulations.Collaborate with the supply chain and central kitchen to resolve any operational challenges.Provide clear and regular reporting to senior management on performance, challenges, and opportunities.Oversee and follow up on all maintenance issues across the 8 stores, ensuring quick resolution and minimal disruption to operations.What are we looking for?Bachelor's degree in Tourism or any relevant fieldMinimum of 7 years of work experience; including 2 years as area manager within F&B retail industry Solid understanding of P&L management, waste control, and order forecastingProven ability to hit sales targets and improve operational KPIsStrong leadership and team management skills with hands-on, lead by example approachHighly organized with great attention to detail and a sense of urgencyAbility to work effectively in a fast-paced and collaborative environment.At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.