Job DescriptionOverseeing daily store operations and ensuring smooth workflowSupervising and supporting a team of 6–12 employeesHandling customer inquiries and ensuring excellent service qualityMonitoring stock levels and coordinating with the inventory teamEnsuring store compliance with company policies and standardsAssisting in achieving monthly sales targetsReporting daily performance updates to the Store ManagerHandle customer inquiries, complaints, and feedback professionally and efficiently. 1-3 years of experience in retail, customer service, or a related field.Excellent verbal communication and interpersonal skills.Strong organisational abilities and attention to detail.Ability to work full-time, under a permanent contract, and on-site at one of our retail locations.Energetic, positive attitude with a passion for helping customers.Ability to handle multiple tasks and priorities effectively in a fast-paced environment.Basic computer literacy and familiarity with point-of- systems.Team player with a collaborative mindset.Professional appearance and demeanor.Willingness to work flexible hours, including weekends and holidays as needed.