Assistant Manager Cash management operations

Job SummaryAs Assistant Manager for Cash Management Operations based in New Cairo, you will play a pivotal role in ensuring full compliance with all group and local regulations within the country's cash management teams. This role drives operational excellence through adherence to policies, effective cost management, and revenue optimization.You will lead initiatives aimed at developing and enhancing payment service products, positioning the processing centre not only as an operational function but as a key revenue generator. Your strategic focus will include close monitoring of service costs and observations for operational efficiencies to meet budget targets effectively.Your business acumen will help in eliminating revenue leakage by implementing rigorous control measures over payment instructions and tariff application. You will foster high-quality service standards, build strong internal partnerships, and act as a trusted advisor to corporate clients concerning efficient transfer mechanisms, especially for exchange-controlled regions.You will also embody the core values of Standard Chartered by collaborating with your peers to complete projects and contribute actively as a stakeholder, all while upholding our commitment to integrity and operational excellence.Key ResponsibilitiesAuthorise a range of transactional activities including cash, cheques, drafts, and transfers efficiently and accurately.Oversee daily payment monitoring on Global Banking Services platforms, ensuring full reconciliation and no pending transactions remain unresolved.Manage internal account reconciliations by monitoring escalations closely and ensuring correction entries are implemented promptly to maintain financial accuracy.Manage the reconciliation of Nostro and suspense accounts, striving to minimise unreconciled items through diligent daily reviews and escalation procedures.Maintain strict adherence to agreed service level agreements by ensuring timely processing of all transactions and effective resolution of customer enquiries and complaints.Be fully versed in all relevant policies and procedures relating to Cash Management Operations and products, continuously updating knowledge to adhere to the Group’s policies.Act as custodian for bank keys, secured stationeries, and bulk stock as required, ensuring security protocols are maintained at all times.Support system testing activities including User Acceptance Testing (UAT) and User Validation Testing (UVT) for systems under Cash Management Operations such as cash area, remittance, and clearing platforms.Ensure authenticity and compliance in processing payment instructions following remittance guidelines meticulously.Provide backup supervisory support to ensure uninterrupted operations across all supervisory desks within CMO.To be successful in this role, you will demonstrate strong expertise in managing operational risks, conducting payments-processing activities with precision, and leading teams effectively to maintain high operational standards. You will be accountable for maintaining the integrity and security of cash management practices, ensuring that all procedures comply with financial crime prevention standards and internal governance.You will also engage in continuous stakeholder engagement, delivering advisory support to clients and promoting collaborative problem-solving within cross-functional teams. Your commitment to personal and team development, along with your ability to manage ambiguity and complexity, will contribute to a dynamic and responsive operational environment.Our Ideal CandidateProven experience in managing operational risk within cash management or payments environments, with a strong compliance mindset.A comprehensive understanding of payment systems, including SWIFT and treasury processing protocols.Excellent people management skills including motivating teams, managing performance, and developing talent in a collaborative setting.Strong ability to manage conduct and uphold the highest ethical standards in all dealings.Demonstrated capability in navigating complex regulatory landscapes, with an aptitude for interpreting and applying local and international regulations.Robust problem-solving skills, combined with a customer-centric approach that prioritises service delivery excellence.A proactive mindset, attention to detail, and strategic thinking are key attributes that will help you thrive in this role.About Standard CharteredAt Standard Chartered, we are a fast-moving international bank with more than 170 years of impactful presence worldwide. We pride ourselves on our commitment to making a meaningful positive contribution to the lives of our clients, communities, and colleagues.Our distinct blend of diversity, innovation, and inclusion creates a unique environment where everyone is empowered to grow and succeed. Our purpose to drive commerce and prosperity is at the heart of everything we do, backed by the values that define our culture: integrity, courage, collaboration, and continuous improvement.Joining us means you will be part of a company that embraces difference, celebrates unique talents, and encourages every individual to bring their authentic self to work. Together, we build for the long term by doing the right thing, continuously evolving, and working better together.What We OfferWe offer a comprehensive and competitive package designed to support your wellbeing and growth, which includes:Competitive salary aligned with local and international market standards, reflecting your skills and experience.Robust retirement savings plans funded by the bank, comprehensive medical and life insurance coverage, with additional flexible and voluntary benefits available depending on location.Flexible working arrangements that accommodate a healthy work-life balance, including options tailored for office and remote work with adaptable schedules.A generous leave policy featuring annual leave, parental/maternity leave of up to 20 weeks, sabbatical opportunities, and volunteering leave, ensuring you have the time needed for personal and family commitments.Access to leading digital wellbeing platforms, professional development programmes, resilience training, and extensive learning opportunities to foster continuous personal and career growth.Being part of an inclusive, values-driven organisation that embraces diversity in every aspect, making sure you can develop your full potential in a respectful and supportive environment.