Job Description Conduct regular operational audits across entire Operations to ensure full compliance withcompany policies, SOPs, and service standards. Monitor compliance related to uniforms, safety equipment, company assets, mobile applications,, attendance, and operational procedures, identifying and reporting any violations. Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-relateddocumentation, and contractual compliance to ensure accuracy and adherence to agreedstandards. Investigate operational violations, misuse of company assets, policy breaches, and processdeviations, providing detailed reports and recommendations for corrective and preventiveactions. Prepare compliance reports, audit findings, and performance dashboards, highlighting trends,recurring issues, and improvement opportunities for management. Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleetteams to ensure timely resolution of audit findings and successful implementation of correctiveaction plans. Support the development and continuous improvement of operational SOPs, compliancechecklists, and audit frameworks to strengthen operational governance. Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectivelyimplemented across all operational sites.. Own the governance of the vendor penalty process by auditing penalty applications, ensuringfull adherence to the approved penalty scheme, identifying discrepancies, and recommendingcorrective actions when required.Qualifications Bachelor's degree in Business Administration, Operations Management, Logistics, or a relatedfield.. 2–4 years of experience in Operations, Compliance, Quality Assurance, Audit, or RetailOperations, Experience conducting operational audits and compliance reviews is highly preferred Stronganalytical and investigation skills with excellent attention to detail. Excellent reporting and communication skills. Advanced proficiency in Microsoft Excel; Power BI is a plus. Ability to work independently, conduct field visits, and manage multiple operational locations.