🏢 About DIRECTDirect is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector.We believe that travel is a passion-driven experience — that’s why we’re dedicated every day to creating smart, innovative solutions that make our customers' journeys easier, smarter, and more enjoyable.Our team is made up of incredible talents working in a vibrant, creative environment where collaboration thrives. If you're looking for a place to grow your skills and make a real impact, Direct is where you belong!✅ Key Responsibilities:- Review hotel booking data and ensure its accuracy within the system.- Verify check-in and check-out dates and ensure they match the reservation details.- Confirm the accuracy of all booking information, including rates, room types, and guest occupancy.- Identify booking errors or discrepancies and escalate them to the relevant departments.- Coordinate with other teams (Packages and Payments) to resolve booking-related issues.- Ensure compliance with booking policies and approved operational procedures.- Prepare reports on recurring errors and recommend process improvements.Skills🎯 Required Qualifications:- Bachelor’s degree in Business Administration, Hospitality Management, Tourism, Accounting, or a related field.- 0–1 year of experience in audit, operations, reservations, hotels, customer service, or a related field.- Familiarity with booking systems, backend platforms, or reservation management tools is a plus.- Basic understanding of booking validation, operational processes, and data accuracy controls.- Experience using Microsoft Office tools, especially Excel.- Ability to work with reporting dashboards and operational tracking systems is an advantage.- Experience using communication and collaboration tools (Email, WhatsApp Business, chat platforms) is preferred.💪 Personal Skills:- Excellent attention to detail and accuracy.- Strong analytical and problem-solving skills.- Effective communication and cross-functional coordination skills.🌟 What We Offer:- Competitive salary and performance-based incentives.- Opportunities for professional growth and career advancement within a leading tourism company.- Comprehensive training and development programs.- A dynamic and supportive work environment.🌟🌟 Additional Perks:- Discounts on travel services.- Incentive programs for top-performing employees.DIRECT is on the rise in the Gulf's travel-tech landscape—this is your chance to be part of something big!