B2B-English Renewal Specialist

Concentrix · Cairo, Egypt · Posted 2026-06-02

Job Description:-Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities-Provide accurate weekly/ monthly/ quarterly sales forecast-Mastery of product knowledge and technical understanding of services to assess client requirements-Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage-Manage external competitive pressures and handle objections to retain customers or win new customersManage high volume of customer contacts through phone and email each day – majority of communication is outbound-Work with your team and management to provide a professional experience during all interactions with customers and prospects-Maintain the customer management system (CRM) to ensure all relevant data is captured-Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.-Work with a team and report directly to a Sales ManagerJob Requirements:-(2 to 3+ years) of experience working in a customer service or sales capacity-Prior success in achievement of personal and team sales quota/goals-Experience in high-volume calling-Fluency in English is a mustLocation:New Cairo, Egypt

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