About Namou PropertiesNamou Properties is a growing real estate company focused on delivering strong investment opportunities while building efficient systems that support data-driven decision-making and operational excellence.Role OverviewWe are seeking a Business Analyst to support operational improvement and strategic decision-making across the organization. This role will analyze processes, gather requirements, and work closely with internal teams to improve efficiency and performance.Key ResponsibilitiesProcess Optimization: Map and audit operational workflows across key functions to identify bottlenecks, redundancies, and failure points, then design and implement streamlined processes.Data Collection & Analysis: Build dashboards and reports that track key operational metrics — conversion rates, occupancy by facility and CBM, collections performance, and service delivery times. Use these to surface actionable insights, not just charts.Cross-Functional Collaboration: Work directly with department heads to define requirements, translate operational needs into system specifications, and ensure solutions actually get adopted.Automation & Tooling: Design and document automation workflows using flowcharts, sequence diagrams, n8n, or similar tools. Collaborate with the AI team to integrate automation into existing processes and reduce manual work.Performance Measurement: Set up measurement frameworks so every process change is tracked against clear KPIs. Report findings to leadership in concise, decision-ready formats.Documentation: Create and maintain living documentation of business processes, system requirements, and SOPs that teams actually reference and use.RequirementsBachelor’s degree in Engineering, Business, or a related field.2+ years in business analysis, operations analytics, or process improvement.Hands-on experience with data analysis and visualization tools.Familiarity with workflow automation platforms (n8n, Zapier, Make, or equivalent).Strong process-mapping and documentation skills. You should be able to take a messy, undocumented workflow and turn it into a clear diagram with decision points and handoffs.Excellent communication skills in English. You will present findings to leadership and work across multiple departments with varying levels of technical fluency.BenefitsWhy Join Namou PropertiesBe part of a growing real estate company focused on innovation and investment opportunitiesWork in a collaborative environment that values initiative and improvementContribute to meaningful projects that support company growthBenefit from career development opportunities based on performance