Company DescriptionConcentrix is a global leader in technology and services, helping some of the world’s best brands succeed both today and in the future. By combining human-centered approaches with cutting-edge technology and data-driven intelligence, Concentrix designs, builds, and runs comprehensive solutions at scale. The company’s expertise spans across industries, offering innovative and efficient strategies to enhance enterprise performance.Role DescriptionThis is a full-time, on-site role for a Customer Service Advisor, located in 6th of October. The primary responsibilities include addressing customer inquiries, resolving issues, providing professional guidance regarding products and services, and ensuring customer satisfaction. Advisors will also assist with account-related questions, handle complaints, and update customers on company policies and procedures.QualificationsStrong communication and interpersonal skills to effectively engage with customers and address their needsProficiency in problem-solving and a customer-focused approach to resolve inquiries and complaints efficientlyFamiliarity with customer service etiquette and call-handling techniquesAbility to work effectively in an on-site, team-oriented environmentFluency in both written and spoken English; additional language skills are advantageousPrevious experience in customer service roles is a strong advantageRequirements Grads and Dropouts OnlyFluent English B2 levelFlexible with Rotational shifts (including Night & Overnight)Full-time | Onsite in 6th of October (Smart Village)Ready to Start Immediately20K Gross + Paid TrainingSocial & Medical Insurance ProvidedTransportation Provided (After 9PM Door to Door for Females)Must Hold Egyptian Nationality100% Online Hiring Process – Fast & Simple!Message me now on WhatsApp to secure your spot in the May 18 batch!https://wa.me/201022242068