Al-Mansour Automotive · Al Jizah, Egypt · Posted 2026-04-22
Job RoleHandling payments of goods from customers and associated customer service activities such as returns and complaint management. Ensure the correct and accurate processing of cash operations, including cash flow controls, check transactions and using a cash register in a retail environment.Duties include balancing the cash register, making changes, and processing returns.Job ResponsibilitiesCarry out standard customer service activities and handle simple customer enquiriesDeliver mostly routine sales support servicesDevelop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own workOrganize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessaryRespond to basic customer issues such as returns and escalate issues appropriatelyRun routine aged debtor reports to support the credit control and collections processadhering to mandatory procedures to ensure own work is undertaken to the required standardsEducationDiplomaCollege GraduateRequired Qualifications & SkillsMinimum Experience:One year of retail experience desired Job specific Skills:Friendly and positive attitudeEffective communication and customer service skillsReadily adjusts schedule, tasks, and priorities when necessary to meet business needsBasic math skillsAttention to detail