Chief Operating Officer - EMEA

We are hiring a Chief Operations Officer (COO) to lead and scale end-to-end operations. In this role, you will drive operational strategy, optimize processes, and ensure high-performance execution across all functions. You will work closely with the executive team to translate vision into measurable outcomes and sustainable growth. This position plays a critical role in building systems, teams, and data-driven practices that enable operational excellence at scale.About usNOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.Key ResponsibilitiesLead and oversee all operational functions, ensuring efficient service delivery and team performanceDefine and implement scalable processes, systems, and workflows to enhance operational efficiencyPartner with executive leadership to develop and execute operational strategiesDrive cross-functional initiatives across operations, product, finance, and other business unitsBuild, lead, and develop high-performing teams while fostering a culture of accountability and excellenceEstablish and monitor KPIs, leveraging data insights to drive continuous improvementDesign and implement systems for quality assurance, compliance, and risk managementOversee budgeting, cost optimization, procurement, and vendor managementRequirementsBachelor’s degree in Business Administration, Operations, or a related field; MBA or Master’s degree is a plus8–10+ years of progressive experience in operations, strategy, or a related field, preferably in high-growth environmentsProven experience in building and leading teams and delivering operational results at scaleStrong analytical mindset with experience in data-driven decision-making and KPI managementExcellent leadership, communication, and stakeholder management skillsHighly organized with strong systems-thinking and problem-solving capabilitiesFluency in English and Arabic, both written and spokenStrong personal competencies including strategic thinking, accountability, and resilience