Chief Operating Officer (COO)📍 Remote | Equity / Startup Leadership RoleAbout SwapopSwapop is an AI-powered platform helping people turn unused items into better opportunities through smart swapping, trading, upgrading, and AI-guided decision-making.We are building more than a marketplace.We are building a next-generation value exchange platform focused on:* AI-powered opportunity discovery* trading up toward bigger goals* intelligent matching* community-driven growth* gamified progress and value creationOur vision is to become the smartest value-exchange ecosystem in the world.⸻Role OverviewWe are looking for an experienced Chief Operating Officer (COO) with 10+ years of experience leading operations, teams, and execution inside fast-moving technology companies or startups.This role is for a highly organized, execution-driven leader who can transform vision into systems, accountability, and scalable operations.The COO will work directly with the Founder/CEO to oversee:* company operations* cross-functional execution* team coordination* delivery systems* organizational structure* operational scaling* strategic executionThis is not a passive management role.We are looking for someone who thrives in startup environments and knows how to build systems in high-growth, fast-changing companies.⸻Key ResponsibilitiesOperational Leadership* Lead and oversee day-to-day company operations* Build operational systems, processes, and execution frameworks* Ensure alignment between product, engineering, marketing, AI, growth, partnerships, and operations teams* Drive company-wide execution and accountability⸻Team Management & Coordination* Lead cross-functional teams and department heads* Establish workflows, reporting structures, and operational standards* Monitor progress, remove bottlenecks, and improve team efficiency* Create a culture of accountability, ownership, and execution⸻Product & Execution Oversight* Coordinate execution across product, engineering, QA, and AI teams* Ensure product milestones and launches stay on schedule* Improve sprint planning, delivery tracking, and operational visibility* Work closely with leadership to prioritize initiatives⸻Growth & Scaling Operations* Help scale internal systems as the company grows* Build scalable operational infrastructure for future expansion* Improve communication systems across departments* Support hiring systems and organizational development⸻Strategic Operations* Translate company vision into operational plans* Define KPIs and performance tracking systems* Analyze operational performance and recommend improvements* Support strategic planning and execution⸻Required Qualifications* 10+ years of experience in operations, business leadership, program management, or executive management* Experience leading teams in startups, marketplaces, SaaS, AI, or technology companies* Strong understanding of operational systems and scaling businesses* Proven experience managing cross-functional teams* Excellent leadership and communication skills* Strong execution mindset with high attention to detail* Experience building operational processes from scratch* Ability to work in fast-moving and ambiguous startup environments⸻Preferred Experience* Experience in marketplaces, e-commerce, AI platforms, or consumer tech* Experience working with product and engineering teams* Experience with Agile workflows, Jira, sprint management, and execution systems* Experience managing remote international teams* Startup scaling experience is highly preferred⸻Leadership Traits We’re Looking For* Execution obsessed* Strong ownership mentality* Strategic but highly operational* Problem solver under pressure* Organized and systems-oriented* High accountability and reliability* Strong communicator and team motivator* Comfortable with startup uncertainty and rapid iteration⸻What Success Looks LikeThe ideal COO will help Swapop:* operate faster and more efficiently* improve execution across all teams* create operational clarity and accountability* scale sustainably* turn ideas into measurable progress⸻Compensation* Equity-based and/or hybrid compensation structure* Long-term leadership opportunity* Ability to shape the operational foundation of a high-growth startup* Potential future executive leadership expansion⸻Why Join SwapopThis is an opportunity to help build a category-defining platform at the intersection of:* AI* marketplaces* behavioral psychology* opportunity discovery* value creation* community-driven commerceYou will work directly with the founder to help shape the future of the company from an early stage.