🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours📍 Location: Remote/Online💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)Palm Outsourcing helps international companies find talent in Egypt.Please note, we will only be considering excellent applicants with solid demonstrable experience. If you do not have clear and evidenced experience, you will be immediately rejected, so please do not apply.Contrastingly, if you feel you are a right fit relative to the requirements below, please proceed.Opportunity OverviewWe’re hiring a B2B Client Success Representative to own key client relationships while driving growth through outbound outreach. This is a high-ownership role for someone who can build trust quickly, create opportunities by picking up the phone, and turn conversations into revenue.Role DescriptionThis role blends client success and sales execution. You’ll manage B2B accounts end-to-end, proactively engage prospects and existing clients through cold calling and outbound outreach, and identify upsell/cross-sell opportunities. You’ll also collaborate with internal teams to ensure client needs are met and the experience remains smooth, responsive, and commercial.Key ResponsibilitiesOwn and manage relationships with B2B clients as their go-to point of contactConduct cold calls and outbound outreach to generate opportunities and move deals forwardIdentify and drive upsell and cross-sell opportunities to grow existing accountsGenerate and qualify leads, converting conversations into commercial outcomesHandle client needs, resolve issues, and ensure a seamless client experienceMinimum QualificationsC2-level English (fluent, confident, and professional)Strong sales mindset with clear evidence of results or target achievementCold calling and outbound outreach experience is a mustExcellent communication, persuasion, and relationship-building skillsResilient, proactive, and comfortable working in a fast-paced environmentBonus PointsExperience in upselling/cross-selling within B2B accountsExperience working with international clients and remote teamsCRM experience and strong pipeline/lead tracking habitsCompany BenefitsTop-of-the-market payRemote workingPotential for flexible hoursTypically, we work with our own laptops, but if you need any extra gadgets to do your best work, we've got you coveredBecoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunitiesThank you for taking the time to apply. We look forward to reviewing your application.