About TechnopolitanTechnopolitan is a product and solution design company that is specialized in a PropTech focusing on space and community management. It equally serves the client and their members & customers in which property and community managers will efficiently engage and connect with the network through empowering them with the relevant tools that reduce administrative work and increase payment convenience while members and customers will experience improved operational efficiency, enhanced community impact and many more.Join Our Team, we are hiring COMMUNITY EXPERIENCE ASSOCIATEThe Community Associate is the front face for our customer experience representative welcoming and greeting everyone. Ensuring the best possible experience for our members & guests. The Community Associate will report directly to moca Community Experience Manager and will interact and collaborate with the Community team. The Community Experience Associate will seek out information and build knowledge of mocastandard process and procedure. Daily displays critical thinking and an ability to identify trends and patterns and champions the implementation of process changes and new ideas.Required Skills:• Greet and check-in members.• Create a welcoming and collaborative environment amongst our members• Covers the front desk during business hours• Effectively utilizes Bookings Management System to ensure a smooth check-in process.• Provides excellent customer experience.• Alert to unusual/suspicious activity and escalating or supporting appropriately• Responsible for accommodating lobbies with high traffic.• Provides general administrative and clerical support as required.• Appropriately handles queries from moca members & guests.• Attends regular team training and professional development.• Additional projects, assignment rotations, and duties as assigned• Assist with set-up of events, including onsite event management.Minimum Qualifications:• Experience in a customer experience-oriented position• Very good spoken & written English and Arabic language capabilities.• Computer skills, specifically in MS Office Suite and Web• Organizational and task prioritization experience• Must be able to work within a team and/or independently• Charismatic, Passionate and has good communication skills• Attention to detail and problem solving.Benefits:Competitive Salary.Social Insurance.Medical Insurance.Location: Fifth Settlement-Park View