ABOUT Kijamii:Kijamii is an independent, award-winning advertising agency driven by innovation and culture, with a rich legacy of over 14 years, operating regionally with offices in Riyadh, Cairo and Dubai.JOB PURPOSE:Community Manager is responsible for managing the social media platforms for the different brands and engaging across the digital platforms. The role plays a key part in building strong relationships with customers, maintaining brand voice, and ensuring a positive user experience through timely and professional communication.ResponsibilitiesCreative EngagementDevelop and implement creative, engaging content strategies to encourage interaction and build community loyalty.Stay on top of industry trends, and leverage trending topics, memes, and viral content to enhance engagement.Cultivate a positive and lively atmosphere by initiating conversations, responding to comments, and keeping the community active.Social Media Management and Customer RelationsManage the brand’s presence across various social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn, Tiktok etc.).Provide timely and empathetic responses to customer inquiries through multiple channels (social media, email, online forms, etc.).Address concerns, resolve issues, and ensure that customer feedback is addressed appropriately and promptly.Build relationships with customers and foster a sense of community loyalty.Measurement and ReportingUsing Social media applications and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.QualificationsEducation: Bachelor's degree is a mustExperience: Minimum of 1 year of experience in related field/roleSkills:Excellent communication skills in both Arabic and English (spoken and written).Strong presentation and reporting skills.Creative mindset with understanding of brand tone and audience engagement.Familiarity with social media management tools.Analytical thinking and ability to derive insights from community feedbackThis position is open until May, 10 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted.“We thank all individuals who have expressed interest in working at Kijamii.”