General PurposeAct as a liaison, provide product/services information, answer questions, and resolve any emerging problems that the customer accounts might face with accuracy and efficiency.Key Responsibilities / Tasks• Ensure of the implementation of GMP practices in the production area.• Ensure that the FG printing code for all filling lines in the start-up and changeover is applied as per the approved QC program.• Ensure that the FG samples of Milk and Juice products form the filling lines withdrawn as per the approved sampling plan.• Ensure that the start-up check list for all the filling lines after CIP/SIP and before start production is applied as per the approved QC program.• Ensure the FG quality checks for FG products is applied as per the approved QC program.• Follow up the sterility test on filling line as per the approved sterility test procedure.• Lead the investigation in any nonconformity issue.• Participate on the continual improvement projects from quality perspective.• Review and record the results of all quality check point in the quality control batch record.• Review the quality batch records in daily basis and report the daily quality report to the quality section head. Experience:1 to 2 years of customer Service Experience.Skills/QualificationsKnow-how of dealing with costumers.Time management & communications skills.Very Good English Language.