CS Representative For VIP Customers )( English B1+)
Etisalat Egypt · Cairo, Egypt · Posted 2026-07-07
This is a full-time on-site role in Degla El Maadi as a Customer Service Representative For VIP customers. As a Customer Service Representative, you will be responsible for providing exceptional customer service. You will respond to customer inquiries and troubleshoot customer orders immediately.Job Benefits:1)Salary 12500EGP/Month with a 15% increase as cost-of-living allowance after 3 months of hiring2)Fully paid training 3)Social and Medical insurance 4) Free VPN line5)Fast promotions6)Rotational 9-hour shift including one hour break, Maximum shift for females ends at 10 PM.7) Two Days off Rotational Location: Cairo, mohandseen Job Requirements:1)Have a bachelor's degree2)English B1+3) Soft skills And handling skills 4) Cairo And Giza Residents only
Etisalat Misr, branded 'etisalat by e&', is Egypt's third mobile operator and first integrated telecom operator, part of the global e& group.
What you should know
Egypt's third mobile operator since 2007: Etisalat Misr launched commercial operations on 30 April 2007 as Egypt's third mobile operator and first integrated telecom operator, attracting one million subscribers within 50 days.
Part of the e& group serving ~175 million customers: The operator is majority-owned by the Emirates Telecommunications Group (e&), a global technology group founded in 1976 operating in 38 countries.
Among Egypt's four 5G operators (live June 2025): Egypt commercially launched 5G on 4 June 2025; e& Egypt was one of four operators going live after securing a 5G license in October 2024.
How they work
Empowered, Agile, Collaborative — e& encourages creativity and innovation: working together, employees are encouraged to think outside the box and challenge the status quo to deliver the best for customers.
Drive the digital future to empower societies — e&'s vision is to bring technology to every person, home and organisation, moving the world and its people forward.
Recent update
e& Egypt among operators in Egypt's record US$3.5 billion spectrum deal. On 7 February 2026, Prime Minister Mostafa Madbouli witnessed the signing of the largest spectrum allocation deal in Egypt's telecom history. e& Egypt, alongside Vodafone Egypt, Orange Egypt and Telecom Egypt (WE), is pa…