Customer Care Representative

Sutherland · Cairo, Egypt · Posted 2026-04-24

🚀 We’re Hiring: Customer Service Representatives (English Speakers) – CairoJoin Sutherland and build your career with a global leader in customer experience!We’re looking for enthusiastic Customer Service Representatives (CS) who are fluent in English to join our dynamic team in Cairo.🔹 What You’ll Do:Handle customer inquiries via phone/chat/emailProvide accurate information and resolve issues efficientlyDeliver an outstanding customer experience🔹 What We’re Looking For:Fluent English speakers (B2+ level)Strong communication and problem-solving skillsFlexibility to work rotational shifts🔹 What We Offer:Competitive salary packageSocial & medical insurancePaid training and career growth opportunitiesFriendly and supportive work environment📍 Location: Cairo📲 Apply now via WhatsApp: https://wa.me/201034442874Start your journey with Sutherland today! #Hiring #CustomerService #CairoJobs #EnglishSpeakers #SutherlandCareers

Apply for this role

Preparing for a Customer Service & Hospitality role

  • Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
  • Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
  • For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
  • For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.

Other open roles at Sutherland

See all 204 open roles at Sutherland →

Related jobs in Customer Service & Hospitality

About Sutherland

Information Services

Sutherland is an experience-led digital transformation company that delivers exceptionally engineered customer and employee experiences using human-centered design, AI, and automation.

What you should know

  • Global Professional Network: Employs over 60,000 professionals across 144 locations worldwide
  • High Transaction Volume: Processes more than 43 million transactions every month for global brands
  • 61 Global Hubs: Operates 61 delivery centers spanning 19 countries to provide design-led business process transformation

How they work

  • One Sutherland — A team of global professionals — operationally effective, culturally meshed, and committed to clients and to one another.

Visit the Sutherland hub on Take-Off →