Customer Experience Strategy Manager.Egypt- Corporate Customer Experience.Client Experience and Conduct Group-MBEGP

Mashreq · Posted 2026-04-11

The Corporate CX Strategy Manager is responsible for developing and implementing customer experience strategies that enhance customer satisfaction and loyalty. This role involves analyzing customer feedback, optimizing customer journeys, and utilizing Lean Six Sigma methodologies and other CX tools to translate Voice of the Customer (VoC) insights into actionable process improvements.

Apply for this role

Other open roles at Mashreq

Assistant Manager - Model Risk Management.MGN Egy - Model Risk Management.Risk Management-MEGPCOE
Mashreq
AVP - Operations Excellence - Efficiency Initiatives Projects.
Mashreq
Learning & Development Senior Manager
Mashreq
Senior Officer Retail Credit Admin.
Mashreq
ACE Graduate Program
Mashreq · Al Jizah

See all 228 open roles at Mashreq →

Related jobs in Customer Service & Hospitality

Spanish WFH Customer Service advisor
Jobs Hub · Cairo
Travel Advisor - Customer Service
Concentrix · Cairo
Mare Restaurant Manager
Westin Hotels & Resorts · Cairo
Mgr-Restaurant
Westin Hotels & Resorts · Cairo
F&B Service Expert / Waiter
Marriott International · Cairo

About Mashreq

Banking

More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance.

What you should know

UAE ATM Pioneer: Pioneered the first ATM cash machines in the United Arab Emirates in 1983
Global Talent Powerhouse: Employs a diverse workforce of over 6,000 professionals representing more than 70 nationalities
UAE 1967 Legacy: Operates as the oldest privately owned bank in the UAE, founded in 1967 before the nation's formal formation

Visit the Mashreq hub on Take-Off →

On Take-Off

3 apply-button clicks across their roles in the same period.