Customer service advisor French Speaker

Company DescriptionAccurate Management is a leading consulting firm established in Egypt in 2020. We offer training, business solutions, and consultation to help our clients gain a competitive edge. With extensive experience working on national and international development projects, we focus on continuous improvement and sustainable development. By leveraging modern management tools and the latest technologies, we help our clients implement high-quality systems and standards aligned with their business goals. We save time, effort, and cost while helping our clients excel in their industries.Role DescriptionThis is a full-time, on-site Customer Service Advisor – French Speaker role in Giza. The role involves managing customer interactions, providing exceptional customer support, ensuring customer satisfaction, and maintaining professional telephone communication. The advisor will handle customer inquiries, resolve issues, and maintain positive relationships with professional, courteous service.QualificationsStrong skills in Customer-focused Service, Customer Satisfaction, and Customer SupportProfessional and courteous telephone manner and Customer Service techniquesFluency in French and proficiency in English (spoken and written)Excellent problem-solving and interpersonal communication abilitiesAbility to work in an on-site environment and handle tasks efficiently under pressurePrevious experience in customer service or call centers is a plusBachelor's degree or equivalent experience preferredTo Applyhttps://amc.com.eg/customer-service-advisor/