Customer Service Specialist / B1 / Fixed shifts

Confidential · Giza, Egypt · Posted 2026-07-09

Position: AdvisorExperience in customer service is requiredMarket: GCCLanguages: English & ArabicChannels: Inbound Calls, Outbound Calls, Chat & EmailsLocation: MohandessinRespond to customer inquiries via phone, chat, or email.Resolve customer complaints and service-related issues.Provide accurate information about products, services, and promotions.Record customer interactions and update system records.Follow company policies and quality standards. Salary: 12,500 EGP/month10,490.96 EGP Net Basic2,009.04 EGP KPIsMedical InsuranceSocial InsurancePaid TrainingTraining Salary: 10,490.96 EGP/monthRequirementsEnglish Level: B1+ / B2Customer Service ExperienceGraduates OnlyAll Graduation Documents Are RequiredGood Communication SkillsAble to Work Rotational Shifts

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