Alexandria New Medical Center · Alexandria, Egypt · Posted 2026-03-25
Supervise and support the customer service teamEnsure high-quality service delivery, especially for VIP patientsHandle escalations and critical cases professionallyMonitor performance and improve patient satisfaction levels Proven experience as a Customer Service Supervisor (preferably in healthcare/hospitals).Strong experience with VIP patients.Excellent communication and problem-solving skills.Ability to lead and manage a customer service team efficiently.High level of professionalism and patient-centric mindset.