Customer Support Specialist (English speaker)

MARS EC · Al Jizah, Egypt · Posted 2026-05-10

🚀 Job Opportunity: Customer Support Specialist – 6th of October City📍 Location: On-site in 6th of October City, Egypt 💼 Employment Type: Full-time 🖥️ Work Mode: On-site (Remote option available for female candidates only) 🕒 Shift: Evening Shift — Monday to Friday 💰 Salary: 14,000 EGP + 500 EGP Performance Bonus✨ About the Role We are hiring a dedicated Customer Support Specialist to join our growing team. The role involves assisting customers through very low-volume calls, chats, and emails, focusing on quality support rather than high traffic. If you enjoy helping people and want a stable weekday schedule, this is a great fit.🔧 Responsibilities • Handle customer inquiries via call, chat, and email with professionalism • Resolve issues efficiently and escalate when needed • Maintain accurate documentation of interactions • Provide product/service guidance and customer-centric solutions🎯 Requirements • Minimum 1 year of experience in customer service or support • English level: B2 (Upper-Intermediate) • Strong communication, problem-solving, and customer-handling skills • Ability to work the evening shift Monday–Friday🌟 What We Offer • Competitive compensation (14K + 500 EGP monthly bonus) • Supportive work environment and growth potential • Comfortable on-site workplace • Remote option for females • Low workload (calls / chat / email)📩 To Apply: Send your CV + 2-minute English voice note 📲 WhatsApp: 01025182581

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