Job Title: Client Support SpecialistLocation: ٌGatway Rehab , Egypt / Onsite ( No Hybrid or remote plz )Experience: Minimum 3 years in Client SupportLanguage Requirement: English (Fluent – Written & Spoken)Salary & Benefits: Competitive salary + performance-based incentivesJob Description:Our office in Egypt is currently hiring a Client Support Specialist to join our growing team.The ideal candidate will have at least 3 years of experience in client support or customer service, strong communication skills in English, and the ability to handle client inquiries professionally and efficiently while maintaining a high level of client satisfaction.Key Responsibilities:Respond to client inquiries, concerns, and service requests in a timely and professional manner.Deliver exceptional customer service via phone, email, and online communication channels.Ensure high client satisfaction through effective issue resolution and follow-up.Coordinate with internal departments to ensure smooth service delivery.Maintain accurate records of client interactions and feedback.Stay updated on company services to provide clear and accurate information to clients.Requirements:Minimum 3 years of experience in client support or customer service.Fluent in English (spoken and written).Strong problem-solving and communication skills.Ability to work in a fast-paced environment.Excellent organizational and multitasking abilities.Professional attitude and client-focused mindset.