At TP, we are seeking a skilled and detail-oriented Database Administrator (DBA) to manage, maintain, and optimize Microsoft SQL Server environments. The ideal candidate will be responsible for ensuring database stability, availability, security, and performance while supporting business-critical applications and collaborating with internal IT and infrastructure teams.The Database Administrator will play a key role in database monitoring, troubleshooting, backup and recovery processes, and supporting high availability solutions across enterprise environments.Key Responsibilities:Administer, maintain, and optimize Microsoft SQL Server database environmentsInstall, configure, monitor, and support SQL Server instances and related servicesPerform database maintenance activities, troubleshooting, and performance tuningMonitor database health, system performance, and ensure operational stabilityManage database backup, restore, and basic disaster recovery proceduresSupport High Availability (HA) solutions including database mirroring and replicationCreate, maintain, and optimize database structures and configurationsSupport and maintain SSRS (SQL Server Reporting Services) and SSMS (SQL Server Management Studio)Assist in developing and maintaining technical documentation and operational proceduresCollaborate with internal IT teams, infrastructure teams, and external vendors when requiredProvide basic support for Power BI reporting and dashboardsHandle incidents and troubleshoot database-related issues in a timely mannerEnsure compliance with IT security standards, policies, and best practicesSupport daily database operations within production and enterprise environmentsRequired Qualifications:Bachelor’s degree in Computer Science, Information Technology, or a related fieldMinimum 2+ years of experience as a Database Administrator or in a similar roleStrong hands-on experience with Microsoft SQL Server administrationGood knowledge of: -SSMS (SQL Server Management Studio) -SSRS (SQL Server Reporting Services) -Database structures and database administration conceptsExperience with:SQL Server installation, configuration, and maintenanceDatabase monitoring and performance optimizationBackup, restore, and basic disaster recovery proceduresHigh Availability (HA) environmentsDatabase mirroring and replicationFamiliarity with Power BIBasic understanding of IT infrastructure and database environmentsStrong troubleshooting, analytical, and problem-solving skillsGood communication and collaboration skillsFluent English communication skillsPreferred Qualifications* Experience working within enterprise or production database environments* Knowledge of backup and recovery best practices* Microsoft SQL certifications are considered a plus
Teleperformance (TP) is a French multinational digital business services and customer-experience company. The group operates contact centers, content moderation, and back-office services in more than 90 countries, with multiple delivery sites in Egypt.
What you should know
High Transaction Volume: Processes approximately 50 million transactions annually across its platform
Vast Payment Network: Operates more than 3,000 retail touchpoints for digital services and payments
Digital Transit 101: Initially established its presence by focusing on the digitalization of public transportation ticketing systems