We’re Hiring: Customer Service RepresentativeAre you passionate about delivering exceptional care and creating a positive patient journey?Join Hands of Hope and be part of a team that truly makes a difference!We’re looking for a dedicated Customer Service Representative who can ensure every patient interaction is smooth, supportive, and impactful. Location: Maadi, Cairo Schedule: Full-time | On-site | Nigh Shift 7:00 PM – 3:00 AM What You’ll Do:• Manage and enhance the overall patient journey• Handle patient inquiries and provide accurate information• Resolve patient concerns with empathy and professionalism• Maintain high levels of patient satisfactionWhat We’re Looking For:• 1–2 years of experience in customer service, call center, healthcare roles is a plus• Strong communication and problem-solving skills• Empathy and patient-centered mindset• Ability to work in a fast-paced environment• Fluent in English (additional languages are a plus)Why Join Us?Be part of a purpose-driven organization where your role directly impacts people’s lives, in a supportive and dynamic work environment!We Offer:• Competitive salary Package• Night shift allowance for Transportations• Supportive and positive work environment📩 Ready to make a difference? Send your CV now and join our team!#WeAreHiring #PatientExperience #HealthcareJobs #JoinOurTeam #CairoJobs