Enterprise Activation Center Installation Engineer

We're Hiring: Enterprise Activation Center (EAC) Installation EngineerWe're looking for an Enterprise Activation Center (EAC) Installation Engineer to join our team. This is an excellent opportunity for a network professional who enjoys troubleshooting, supporting large-scale enterprise deployments, and working with modern networking technologies in a fast-paced environment.Key Responsibilities:Support new site installations, circuit validation, firewall and access point deployments, and network troubleshooting through outbound calls and chats.Perform Zabbix auditing and monitoring activities.Coordinate with onsite technicians and manage ticket creation and tracking.Support Sonic installation requests and ensure accurate documentation throughout the deployment process.Execute Test & Turn Up Automation (TTUA) activities for designated retail locations.Validate installations, identify issues, and ensure successful deployment before project completion.Collaborate with field technicians and cross-functional teams to resolve technical challenges efficiently.Required Technical Skills:Strong understanding of networking fundamentals, including IP addressing, public/private IPs, routing basics, port speed, duplex settings, and Layer 1 troubleshooting.Experience supporting Fortinet (FortiGate) firewalls, including configuration backup, VPN validation, and GUI/CLI troubleshooting.Hands-on experience with Cisco Meraki, including device claiming, templates, firewall replacement, switch profiles, packet capture, cable testing, and endpoint connectivity troubleshooting.Experience validating network installations and troubleshooting deployment issues.Familiarity with monitoring platforms such as Zabbix.Understanding of ISP connectivity, modem configuration, bridge mode, passthrough, and WAN validation.Knowledge of 4G/5G cellular connectivity and SIM validation.Experience working with circuit inventory and provisioning tools such as Don River or Blue Planet.Basic understanding of VoIP technologies, device replacement, and service order processes.What We're Looking ForA strong analytical and troubleshooting mindset.Excellent attention to detail and the ability to follow operational procedures.Ability to manage multiple priorities while maintaining accuracy.Strong communication skills and confidence working with remote technicians and cross-functional teams.Sound judgment regarding troubleshooting, escalation, and issue resolution.Ability to perform effectively in a fast-paced, SLA-driven support environment.Preferred Qualifications:B2+ English proficiency.Experience in Network Operations Centers (NOC), network deployment, technical operations, field support, or service delivery.Hands-on experience supporting enterprise networking environments across multiple sites.Experience supporting retail or branch network deployments.Familiarity with remote support tools and guiding onsite technicians through installations.Experience working within structured operational environments with defined quality standards and escalation processes.Experience with Cisco Meraki and Fortinet technologies; certifications are a plus but not required.If you're passionate about enterprise networking, enjoy solving technical challenges, and want to work on large-scale infrastructure deployments, we'd love to hear from you.To apply, send your CV or reach out directly for more information.