Company DescriptionDuravit Egypt, established in 1997, is a key subsidiary of Duravit AG, renowned for its production of high-quality sanitary ceramics. Based in the Cairo region, the company began operations in 1999 and has since grown to become a significant player in the market. Duravit Egypt offers a comprehensive range of bathroom solutions, including ceramics, furniture, bathtubs, shower trays, wellness systems, and accessories. The opening of its Cairo headquarters in 2009 marks a milestone in the company’s history, reinforcing its commitment to innovation and excellence in the sanitary industry.Role Description:Relationship management with customers focus:Maintain and operationally manage profitable, trustful, long-term, professional relationships with existing customer base (predominantly based in Europe), e.g., wholesalers, retailers, DIY chains, etc. (mostly European-based)Develop future market opportunities and new customer relations. Coordination of complex, international, multi-country-based customers – direct B-to-B or via intermediate dealers.Initiation, product design (including packaging, labelling requirements); Verification of financial feasibility; cost & pricing, preparation and follow-up of offers, quotations, negotiations, contracts. Ensuring fulfilment of orders and delivery on time.Strong interface with production and logistics.Job Requirements:An academic degree in engineering, international education is a plus 5 to 7 years of professional experience in a similar function (EXPORT / white-label business), gained in a sizable multinational or national Egypt-based production company with technical products, ideally in building supplies. Experience in Sanitary Ware is a huge plus.Experience in direct relationship management with international/European customers, in dealing with complex international, European customers’ requirements (regarding products, contracts, processes, delivery) and short cycles from tender to delivery.Strong communication, collaboration, and stakeholder management skills. Successful track record and ability to build and maintain trusting long-term relationships with international partners.Strong commercial understanding, experience, and familiar with offering/tendering processes, quotations, and negotiations.Strong technical understanding of products; familiar with the feasibility of product development/customization and close interface with production.Financial and P&L understanding with clear profitability focus (cost, pricing, margins, etc.). Knowledge of logistics and legal aspects/contractsHighly energetic, self-motivated, independent, positive, and fully committed to customer satisfaction. Performance and results orientation; track record of meeting ambitious plans and deadlines; ability to manage conflicting priorities with limited resources.Experience with MS Office applicationsFluent in English (as daily business language), 2nd language a plus