Manage the Operation team and monitor their performance. Handles the Critical parts of the Operation Process like Shipments COCs.Monitor international export and customs regulations.Ensure compliance with customs, export controls, and trade laws. Manage all export-related ERP operations (pricing, promotions, discounts, sales orders)Optimize resources through competitive shipping contracts Negotiate with freight forwarders and Carriers.Improve export processes to increase efficiency and reduce costs.Oversees the compliance with exporting and importing country regulations.Coordinate customs declarations and certificate closures.Support resolution of customs-related issues.Coordinate with planning and inventory teams to ensure order readiness.Support demand forecasting and stock availability.Oversee preparation of Shipping Documents with the Documentation person in charge.Ensure documentation accuracy and regulatory compliance.Prepare shipment status, sales, follow-up, and performance reports.Review customer balances with Finance Department.Identify export risks and implement mitigation plans.Maintain contingency plans for operational disruptions.Manage exhibition logistics, inventory, vendors, and costs.Track expenses, evaluate performance, and support future planning.Maintain continuous availability and timely responsiveness to customers, vendors, and company staff via phone and email. On-time shipment rate.Accuracy of export documentation.Shipping cost efficiency.Customs clearance turnaround time. Bachelor’s degree in business, Logistics, Supply Chain, or related field.4 to 6 years of Experience in export operations or international tradeERP systems, negotiation, reporting, coordination.