Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.netTo maintain competitive advantage as we grow, we are currently looking for a new Financial Operations Supervisor:Job purpose: To oversee and control bill payment financial operations end-to-end, ensuring accurate reconciliation of service provider transactions, safeguarding revenue streams, optimizing operational performance, and maintaining strong financial governance through proactive monitoring, analysis, and stakeholder management.Key accountabilities:Own end-to-end reconciliation of service providers’ transactions and balances, ensuring completeness, accuracy, and timely resolution of discrepancies. Monitor and analyze bill payment services performance (volumes, success rates, failures, revenue leakage), and drive corrective actions with internal and external stakeholders.Act as the primary financial point of contact for service providers, managing all financial communications, disputes, and settlement alignments.Control and safeguard bill payment revenue streams by validating commissions, identifying leakage risks, and ensuring correct application of rates and agreements with the team .Lead daily operational follow-up with the team, ensuring adherence to SLAs, proper execution of reconciliation cycles, and timely issue resolution.Oversee maintenance and Pape roll revenue and optimization of revenue streams, including tracking changes in pricing, commissions, and service structures, and ensuring alignment with reporting systems.Produce and validate operational and financial reports, providing insights to management for decision-making and supporting audits and financial closing activities.Must have technical / professional qualifications:5–10 years of experience in financial operations, reconciliation, or payment operations (FinTech / Payments industry preferred)Bachelor's degree in finance, accounting, or a related field is preferred.Fin-tech knowledge is a must. Proven experience in reconciliation, financial controls.Advanced proficiency in Microsoft Excel and reporting tools; experience with dashboards and data analysis tools is a plus.Our values guide how we think and act - They describe what we care about the most.Customer first - It’s embedded in our design thinking and customer service approach.Open - Openness allows us to constantly improve and evolve.Real - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.