About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. Job code:New 2026OPER-134 Job Responsibilities:Coordinate and send communications to couriers (SMS / in-app)Act as a focal point between couriers, operations, and internal teamsIdentify recurring issues and contribute to improvement ideasFollow up on reported issues and support driving their closureSupport in running courier surveys (NPS / feedback collection)Analyze results and highlight key insights in a simple, structured wayOrganize focus groups and engagement activitiesAssist in preparing reports on courier feedback and experience trendsJob Qualifications:0–2 years of experience (Operations / Logistics / Customer Support is a plus)Strong communication skillsOrganized with strong follow-up skillsBasic to intermediate Excel skillsProblem-solving mindset and ability to handle operational challengesAbility to multitask and work in a fast-paced environmentGrowth & Exposure:Opportunity to work closely with operations and cross-functional teamsExposure to experience management, process improvements, and working with data (surveys, feedback, simple reporting)Gradual ownership of initiatives based on performance
Transportation, Logistics, Supply Chain and Storage
Bosta is a leading logistics-tech company founded in Egypt with the aim to expand and empower the logistics industry in the whole region.
What you should know
20 Million Shipments: Has successfully delivered over 20 million shipments since its inception
Largest automated sorting center: 300M EGP invested in automation infrastructure launching the largest automated sorting center in the Middle East
Regional Market Leader: Serves more than 25,000 businesses across Egypt and Saudi Arabia
How they work
Integrity — We act with honesty and transparency, always doing what’s right.
Impact — We focus on work that creates meaningful, measurable value.
Recent update
Bosta officially launches its large-scale automated sorting facility. Bosta officially launched its automated sorting facility, marking a new chapter in how technology and automation can scale logistics and enable the next wave of e-commerce growth.
We were honored by the attendance of Dr…