Monitor customer transactions and identify suspicious activities. Review fraud alerts and investigate abnormal transaction patterns. Detect potential fraud cases related to payments, wallets, cards, and customer behavior. Escalate confirmed fraud cases and prepare investigation reports. Coordinate with Operations, Risk, Compliance, and Customer Service teams. Follow up on fraud prevention controls and recommend enhancements. Maintain proper documentation for investigations and actions taken.Requirements Bachelor’s degree in Commerce, Business Administration, or related field. Minimum 1 year of experience in: Transaction Monitoring Banking Operations Good analytical and investigation skills. Strong attention to detail. Good knowledge of Excel and reporting. Experience in FinTech, banking, or consumer finance is preferred.
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