Location: Technology Park, Maadi, Cairo, EgyptCompany: ATAINEmployment Type: Full-TimeStart Date: Immediate HiringAbout the RoleWe are looking for a French Bilingual Customer Service Representative with GDS (Amadeus) experience to join our growing team at ATAIN. In this role, you will provide exceptional customer support, assist travellers with reservations and travel-related inquiries, and ensure a seamless customer experience while working in a fast-paced international environment.Key Responsibilities* Handle customer inquiries via phone, email, and other communication channels.* Assist customers with flight bookings, modifications, cancellations, and travel-related requests using Amadeus GDS.* Deliver professional and customer-focused support in both French and English.* Resolve customer concerns efficiently while maintaining high service standards.* Accurately document customer interactions and follow internal procedures.* Meet quality, productivity, and performance targets.Requirements:* French proficiency: B2+ or higher* English proficiency: B1+ or higher* Minimum 6 months of GDS (Amadeus) experience* Excellent communication and problem-solving skills* Customer service mindset with strong attention to detail* Egyptian Nationals only* Available to start immediatelyWork Flexibility* Flexible to work 24/7 rotational shifts* Flexible with rotational days offWhat We Offer* 💰 32,000 EGP Net Salary (KPIs Included)* ✅ KPIs Guaranteed for the First 2 Months* 🎓 Paid Training* 🏥 Medical Insurance from Day One* 📋 Social Insurance from Day One* 💻 Online Interview Process* 🏢 On-site Work Location: Technology Park, Maadi* 🚍 Transportation Provided for Night & Overnight Shifts* 🚗 Door-to-Door Transportation for Ladies Starting from 9:00 PM* 📈 Career Growth & Development OpportunitiesWork ScheduleRotational Shifts (24/7)* Rotational Days Off* Full flexibility with shift rotations is requiredReady to Join UsIf you have Amadeus experience, are passionate about customer service, and are looking for your next career opportunity, apply now to join our growing team at ATAIN.