Global Support Coordinator PIM/DAM

Henkel · Cairo, Egypt · Posted 2026-05-10

About this Position The PIM/DAM Coordinator will play a crucial role in supporting our e-Commerce and B2B business initiatives, ensuring that product information is accurately reflected across all digital platforms. This position involves collecting and maintaining product information and digital assets, coordinating approval processes, and ensuring timely and accurate updates in our PIM (Product Information Management) and DAM (Digital Asset Management) systems.What You´ll DoManage and support product content operations across PIM & DAM systems, ensuring accurate, consistent, and timely data and asset management. Oversee content quality and governance, including compliance with standards, localization, and readiness for digital channels. Act as the central coordination point between cross-functional stakeholders (SBUs, country teams, agencies, IT) to ensure alignment and efficiency. Lead enablement initiatives such as training, onboarding, and stakeholder upskilling on systems and data processes. Drive process execution and project coordination, including timelines, approvals, issue escalation, and optimization of product content for digital performance. Additionally, the role includes a strong hands-on component, as it involves operational validation, detailed checks, and active follow-up with stakeholders. What makes you a good fit Bachelor’s degree in business administration, or any related field. 1 - 2 years of experience. Strong experience with CMS and affinity for managing structured data with high attention to accuracy (PIM/DAM knowledge is a plus). Solid technical skills, particularly in Excel (e.g., VLOOKUP), digital asset management, metadata, and content structures. Understanding of SEO principles and product content optimization. Excellent communication skills with fluency in English (verbal and written) and the ability to manage diverse stakeholders. Highly organized, proactive, and accountable team player with the ability to work independently in a global environment. Some perks of joining Henkel Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per yearDiverse national and international growth opportunitiesGlobal wellbeing standards with health and preventive care programsGender-neutral parental leave for a minimum of 8 weeksEmployee Share Plan with voluntary investment and Henkel matching sharesComprehensive Health Insurance for employee + dependentsEmployee Assistance Programme provides a wide range of mental health and wellbeing benefitsAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

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