Group Account Director

About Tribe XTribe X Digital is a premier, global performance agency that sits at the intersection of luxury aesthetics and digital science. We don’t just manage campaigns; we architect end-to-end digital experiences for the world’s most prestigious hospitality brands, luxury real estate developers, and disruptive tech startups.With a footprint spanning Amsterdam, Dubai, and Cairo, we operate as a high-octane extension of our clients' teams. Our work is defined by a "zero-ego" commitment to excellence, utilizing AI-powered advertising, bespoke content creation, and data-driven strategy to transform brand presence into measurable global impact. At Tribe X, we are building the future of luxury marketing, one pixel-perfect, ROI-positive campaign at a time.Role OverviewAs a Group Account Director, you will oversee a portfolio of client accounts and lead a team of Account Directors and account management professionals to deliver exceptional client experiences and business outcomes. You will ensure strategic consistency, client retention, delivery excellence, and commercial performance across your portfolio while serving as a senior advisor to key clients and an influential leader within the agency.This role is a critical bridge between account leadership and executive leadership, balancing portfolio oversight, team development, and commercial accountability.What You’ll DoLead a portfolio of strategic client accounts, ensuring strong partnerships, high client satisfaction, and long-term retention.Coach and develop Account Directors and senior account teams, building leadership capability, accountability, and commercial awareness.Oversee portfolio performance, including account health, profitability, delivery quality, and client retention metrics.Partner with strategy, creative, media, production, and resource management teams to ensure consistent execution and alignment across accounts.Review and challenge account strategies, growth plans, and client recommendations to ensure they deliver measurable business value.Act as the senior escalation point for complex client, delivery, or commercial issues, driving resolution and protecting relationships.Identify portfolio-wide opportunities to strengthen client partnerships, improve ways of working, and increase operational efficiency.Drive strategic account growth by ensuring opportunities are aligned with client needs, agency capabilities, and long-term partnership goals.What You Bring (Qualifications):Must-Have:9+ years of experience in account management, client partnerships, or agency leadership roles.Proven experience managing multiple high-value client accounts or portfolios.Strong experience leading and developing senior account management teams.Demonstrated success driving client retention, account growth, and portfolio profitability.Strong strategic thinking and business acumen.Exceptional stakeholder management and executive-level relationship-building skills.Experience working across integrated marketing disciplines including strategy, creative, media, and production.Strong commercial understanding of budgeting, forecasting, scope management, and profitability.Nice to Have:Experience managing regional or global client portfolios.Experience leading agency transformation, process improvement, or operational excellence initiatives.Experience contributing to new business pitches and growth planning.Executive presentation and public speaking experience.Success in This Role Looks LikeSuccess in this role means leading a healthy, profitable portfolio of accounts while developing high-performing account leaders who consistently deliver strategic value to clients. You create strong client partnerships, maintain high retention rates, proactively resolve risks, and ensure that account teams operate with clarity, consistency, and excellence. Why You’ll Love It HereAt Tribe X, we champion impact without ego by fostering a high-performance environment where your voice matters and your ideas scale. You will work at the edge of what is next as we use the latest AI and martech tools to solve complex challenges for premium global clients. Joining our team means tapping into a global pulse where the flexibility of a hybrid remote culture meets the high-octane energy of a world-class agency. We are built to grow and we invest deeply in your evolution because if you have the drive to lead, we provide the platform to make it happen.Apply NowIf you are ready to bring your expertise to a team that values sharp thinking and effortless execution, let’s talk. We are looking for the restless and the bold to help us build what is next. Send us your work and start the conversation.