Role OverviewThe Head of Offer Strategy & Portfolio Governance is responsible for defining, governing, and optimizing all commercial offers across the organization. This role leads the Offer Management Office (OMO) and ensures that every offering is profitable, standardized, scalable, and aligned with market needs across Government, Enterprise, SMB, SaaS, and Municipal sectors.The position drives the full offer lifecycle—from idea intake and market qualification to launch and continuous improvement—working closely with Sales, Marketing, Delivery, Technology, Consulting, Finance, and Legal teams.Key Responsibilities Offer Strategy & GovernanceOwn and manage the full Offer Lifecycle Framework (Ideation → Definition → Design → GTM → Delivery → Optimization).Govern the entire offer portfolio to ensure consistency, quality, financial viability, and delivery readiness.Develop and maintain standardized offer templates (scope, pricing, SLAs, delivery model, value proposition).Enforce compliance with commercial, financial, legal, and delivery requirements. Portfolio ManagementMaintain an up-to-date portfolio of all active, in-development, and retired offers.Introduce and manage an Offer Maturity Model to ensure productization and scalability.Conduct periodic portfolio reviews and propose enhancements, upgrades, or decommissioning decisions. Market & Competitor AnalysisAssess market trends, customer needs, and competitor offerings to identify new offer opportunities.Validate market demand and business viability for new offers and enhancements. Cross-Functional CoordinationCollaborate with Business Units and Industry Leads to design sector-specific offers.Align with Sales and Marketing to build strong value propositions and GTM materials.Ensure Delivery, Technology, and Pre-Sales teams are prepared with playbooks and documentation. Financial OwnershipBuild pricing models and conduct profitability assessments.Ensure financial sustainability of all offers (COGS, margins, scalability).Review and approve pricing updates and discount rules. Offer Launch & Continuous ImprovementManage the launch process and ensure full readiness across all teams.Monitor performance KPIs (win rates, margins, delivery variance, customer satisfaction).Lead post-launch evaluations and continuous optimization cycles.QualificationsEducationBachelor’s degree in Business Administration, Engineering, IT, or related field.MBA or advanced degree is preferred.Experience15–22 years of experience in Offer/Portfolio Management, Product Strategy, Commercial Strategy, or Solution Development.Strong background in multi-segment markets (Government, Enterprise, SMB, SaaS).Demonstrated experience leading cross-functional teams and managing complex offerings.Technical & Professional SkillsStrong understanding of solution design, pricing, and delivery models.Experience with commercial frameworks, financial modeling, and offer governance.Knowledge of technology, digital transformation, managed services, SaaS, or consulting.Excellent analytical, communication, and executive presentation skills.Leadership CompetenciesStrategic thinking and decision-making.Strong governance and process-driven leadership.Ability to influence and align multi-department stakeholders.High ownership and accountability.Key KPIsRevenue growth from new & standardized offersOffer win ratioDelivery variance reductionOffer profitability & margin improvementTime-to-market for new offersReduction in customization / non-standard requests