Position PurposeThe Position PurposeHead of PMO is responsible for establishing and leading the organization’s project delivery governance and ensuring the successful execution of the company’s entire project portfolio.The role drives operational excellence across project planning, execution, financial performance, risk management, and client delivery. The Head of PMO ensures that all projects are delivered in accordance with contractual commitments, company standards, and profitability targets.The position also oversees the development of PMO frameworks, portfolio performance monitoring, and continuous improvement of project delivery capabilities using enterprise systems such as Deltek. Strategic ResponsibilitiesPortfolio GovernanceEstablish and maintain a robust PMO governance framework across the organization.Ensure alignment between project execution and corporate strategic objectives.Oversee portfolio prioritization and resource allocation across all projects.Maintain full visibility of portfolio performance and delivery risks.Project Delivery ExcellenceEnsure projects are delivered on time, within scope, and within approved budgets.Monitor schedule performance, milestone compliance, and delivery commitments.Drive discipline in project planning, submissions management, and resource coordination.Financial Performance & Commercial ControlProtect project profitability by monitoring margins and controlling cost overruns.Oversee revenue forecasting and financial performance across the project portfolio.Ensure commercial discipline in managing variations, contractual obligations, and financial risks.Risk & Change ManagementEstablish enterprise-level risk management practices for project delivery.Ensure early identification and mitigation of project risks.Oversee change management governance to ensure proper approval and financial control.Client Delivery & Relationship ManagementMaintain strong executive-level relationships with key clients.Ensure delivery excellence that supports long-term client satisfaction and repeat business.Lead resolution of major project escalations and delivery issues.PMO Maturity & Operational ExcellenceStandardize project management methodologies and delivery frameworks across all projects.Ensure full adoption of PMO processes and reporting standards.Develop advanced portfolio dashboards and reporting capabilities using Deltek.Drive continuous improvement initiatives and institutional learning across projects.Leadership & Organizational DevelopmentLead and develop the PMO organization including PMO Managers and Project Managers.Establish a strong culture of accountability, ownership, and delivery discipline.Identify and develop high-performing project leaders and succession pipelines. Key ResponsibilitiesPortfolio ManagementMonitor portfolio performance across schedule, cost, quality, and risk indicators.Ensure accurate master project schedules and coordinated project submissions.Manage cross-project dependencies and resource conflicts.Financial OversightEnsure accuracy of revenue forecasts and project financial reporting.Monitor budget adherence and cost performance.Identify financial risks and ensure corrective actions are implemented.Governance & ComplianceEnsure projects comply with PMO standards, procedures, and reporting requirements.Conduct periodic portfolio performance reviews.Maintain project documentation and governance compliance.Reporting & Executive CommunicationProvide regular portfolio performance reports to executive leadership.Maintain accurate project data and dashboards within Deltek.Support strategic decision-making through data-driven reporting.Authority & Decision RightsThe Head of PMO holds decision authority in the following areas:PMO governance frameworks and project delivery standardsPortfolio prioritization and project selectionAssignment of Project Managers and leadership rolesApproval of project budgets and financial oversightFinal decisions on major project risks and escalationsPortfolio-level change management approvalsExecutive reporting on project delivery performancePMO Managers are responsible for operational coordination, monitoring, and implementation of these directives.Key Performance Indicators (KPIs)Delivery PerformancePercentage of projects delivered on time and within budgetPortfolio schedule variance and milestone complianceReduction in critical delivery escalationsFinancial PerformanceRevenue forecast accuracyPlanned vs realized project marginsReduction of uncontrolled cost overrunsRisk & GovernanceTimely mitigation of project risksCompliance with PMO governance frameworksEffectiveness of change management processesClient PerformanceClient satisfaction scores related to project deliveryReduction in delivery-related client complaintsRepeat business linked to delivery excellenceOrganizational CapabilityCompliance with PMO processes and reporting standardsAdoption and effective use of DeltekImplementation of lessons learned and operational improvementsLeadership & TalentPerformance levels of Project ManagersRetention of high-performing project leadersSuccession readiness for critical PMO roles