Perform Operations transactions (Cash & Non Cash) in a timely and accurate mannerHandle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies.Ensure adherence to branch and regulator policies, recommendations and CBE regulations.Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.Handle customer queries & complaints & escalate as appropriate.Encourage and educate clients to use ATM machines, I Net & any other product.Handle client's requests efficiently, promptly as per Bank’s procedures.Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.3 years of relevant experience