Oversee the delivery and management of housekeeping services, ensuring compliance with company standards and operational procedures. Lead, train, and develop housekeeping teams to maintain operational excellence and consistently deliver high-quality service standards. Establish and implement standard operating procedures (SOPs) for housekeeping activities to improve efficiency, consistency, and service quality. Conduct regular inspections and audits of facilities to ensure cleanliness, hygiene, and compliance with health and safety regulations. Monitor housekeeping performance and prepare operational reports and documentation for management review. Manage housekeeping supplies, cleaning materials, and equipment inventory while ensuring cost-effective procurement and usage. Ensure compliance with company policies, safety standards, and operational guidelines across the housekeeping team Manage relationships with external service providers and suppliers to ensure service quality and contractual compliance. Assist in budget planning and cost monitoring related to housekeeping operations. Develop and manage staff schedules, allocate duties, and ensure adequate staffing levels to maintain service standard RequirementsEducation: Bachelor’s degree or equivalent; additional education or certification in facility managementExperience: 10 to 15 years of experience in facility management or a similar managerial role within the real estate industry, with a focus on HousekeepingTraining & Certification: Preferred: Hospitality / Guest ServiceSkills: Communication skills – Leadership skills – Problem Solving – Decision Making.Abilities: Proficiency in MS Office – Fluency in English
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
Travco Properties is the real estate development arm of Travco Group, specializing in designing and building luxury properties and modern living experiences, such as its flagship Almaza Bay resort.
What you should know
Massive Land Bank: Leverages a massive land bank of 16 million square meters to develop sustainable communities
1,100+ Homes Sold: Has sold more than 1,100 homes since officially relaunching its real estate division in 2014
6km Coastal Landmark: Developed the flagship Almaza Bay project which features a 6-kilometer stretch of pristine beachfront along the Mediterranean coast