I2P Senior Manager

Al-Futtaim Group · Posted 2026-06-03

Role Purpose: To deliver world class service excellence to both internal AFG stakeholders (Procurement, Finance etc.) & external stakeholders (suppliers, banks). Drive process innovation/automation, standardization, cost optimization, motivate & guide large workforce. Leverage & build banking relationships across the country. Key Responsibilities: Provide day-to-day direction and leadership to entire Accounts Payable team and promote employee growthCreate an environment and embed a culture that fosters business process improvement continuously. Identify and recommend necessary improvements in AP processes and ensure deployment.Drive initiatives to create high performance teams. Monitor and manage performance measures as defined by the Service Management Framework.Provide extraordinary customer service in addition to budgetary accountability.Work in collaboration with wider finance and corporate teams to ensure business requirements and corporate policies are adhered to.Drive Group Policy compliance impacting AFG stakeholders as well as suppliers to drive controls whilst promoting growth.Responsible for the completeness, accuracy, and timeliness of all AP SSC activities.Maintain strong customer relationships to ensure immediate resolution of problems as well as being responsive to future needs; Manage customer problem resolution and escalation.Meet or exceed agreed service level agreements.Define SOW to strengthen a transparent RACI.Control costs by managing the overall budget of I2P cost centre and team, monitor savings objectives.Manage relationships with key stakeholders and within the Governance Framework assist in the negotiation of service level agreementsEnsure internal controls are executed and maintained, coordinate audit and compliance activitiesCoach and develop talent within I2P team , drive superior performance from all team membersInfluence upstream business processes impacting downstream I2P processes for driving efficiencies and controls around the end to end I2P processDrive automation around the I2P processes resulting in significant productivity improvement and cost save.Work closely with Group Treasury team to support implementation of key transformation initiatives such as SWIFT, in house banking and Supply Chain Financing Qualifications: Education: Recognized professional accounting qualification.Minimum Experience and Knowledge: 10-15 years in managing finance shared service centre or equivalent. Implementation of setting up a Finance SSC and experience in creating an environment of continuous improvement (CI) framework embedding CI focus and culture in teams.Additional qualifications in IFRS and LEAN/ 6 Sigma are preferred.Experience of SAP and related financial systems is highly preferred.Understanding of SSC best practices.Ability to achieve results in a dynamic, consistently changing, and demanding environment. People management and development skills.Knowledge and practical experience of change management models and practices. Excellent written and oral communication skills. For further information, and to apply, please visit our website via the “Apply” button below.

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