Inbound Senior Coordinator

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best.Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.The Role!The Inbound Senior Coordinator is responsible for executing inbound operations at scale while leading a team of coordinators. The role ensures inbound activities—receiving, unloading, quality checks, labeling, and put-away—are completed accurately, safely, and on time, in line with capacity plans and SLAs resolution. Job Code:2026FULF-092Job ResponsibilitiesInbound Operations: ExecutionOwn day-to-day inbound execution for assigned zones or shifts.Ensure timely receiving, unloading, verification, labeling, and put-away of inbound stock.Prioritize inbound workload based on capacity, dock availability, and downstream operational impact.Ensure inbound SLAs and throughput targets are consistently met.Team Leadership & Floor Management:Lead and supervise 10–12 inbound coordinators on the floor.Allocate tasks, manage breaks, and balance workload across the team.Provide real-time guidance, coaching, and corrective action when needed.Act as the first escalation point for operational issues within the inbound function.Quality, Accuracy & Compliance:Ensure correct item counts, SKU validation, and condition checks at receiving.Enforce inbound SOPs, safety standards, and tool usage.Minimize inbound errors, mislabeling, and incorrect put-away.Conduct spot checks to ensure inbound quality and accuracy.Capacity & Readiness: SupportSupport the Inbound Supervisor in daily manpower and capacity planning.Flag capacity risks early (high volumes, absenteeism, dock congestion).Support peak planning and special inbound campaigns.Reporting & Performance :TrackingTrack inbound KPIs such as:Inbound units processed per hourReceiving accuracyPut-away SLADock-to-stock timeReport daily performance, blockers, and risks to the Inbound Supervisor.Cross-Functional :Coordination Coordinate closely with Inventory, Outbound, and WMS/Tech teams to ensure smooth stock flow.Escalate systemic issues to the Inbound Supervisor with clear context and data.Support Account Management inquiries related to inbound status when required.Job Requirements 1-3 years of experience in inbound warehouse or fulfillment operations.Previous experience supervising teams on the warehouse floor.Strong understanding of receiving, put-away, and inventory handover processes.Experience working with WMS and barcode-based workflows.