Provide on-site and remote technical support to end usersTroubleshoot hardware and software issues on desktops, laptops, and peripheralsInstall, configure, and maintain IT equipment (PCs, printers, network devices)Support Microsoft environment including user accounts, email, and access managementHandle network-related issues (LAN/WAN, Wi-Fi connectivity)Requirements2-3 years of experience in IT support or a similar roleGood understanding of networking concepts (CCNA level)Basic experience with Microsoft 365 and Entra ID (user management, permissions)Strong troubleshooting skills in Microsoft Windows environmentsExperience in hardware installation and troubleshootingExperience supporting ERP or business applicationsUnderstanding of backup systems and data protectionBenefitsCompetitive salaryHealthy environment