Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the marketOur solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.netTo maintain a competitive advantage as we grow, we are currently looking for a new IT Support InternResponsibilitiesSupport end-users with hardware, software, and connectivity issues.Assist with installations and setup of IT equipment.Help manage assets through tagging, tracking, and documentation.Perform maintenance on PCs, laptops, and printers.Work with IT teams to resolve issues and keep operations running smoothly.Follow IT processes to ensure service quality.Troubleshoot networking, printers, mobile devices, and systems.Contribute ideas to improve IT support quality.QualificationsFinal-year students or fresh graduates (including those awaiting military service).Interest in IT operations and willingness to learn.Basic knowledge of computers, networking, or troubleshooting is a plus.Good communication skills and ability to work in a team.English proficiency is a Must.Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinking.Resilient – If we fail, we bounce back stronger than before.Collaborative - We know that we can achieve a lot more as a team.We are changing lives by constantly striving for a better solution.
We are on a mission to help merchants start, run and grow their businesses.
What you should know
Dominant Market Share: Captured 50% of Saudi Arabia's point-of-sale market within just two years of launching its first certified terminal
Massive Payment Network: Operates a network of approximately 700,000 payment terminals and ATMs across the region
2 First Licenses: Became the first fintech in Saudi Arabia to obtain a payment institution license and a non-bank merchant acquiring license
How they work
Infrastructure means reliability first — Payment systems can't be interesting at the cost of being unreliable — engineering and product decisions are made with uptime and trust as the primary constraints
Merchant churn is the failure metric — Acquiring a merchant matters less than keeping them — the business model only works when merchants see real value and stay