Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.Job DescriptionRole Summary:We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this roleis to manage, grow, and consolidate orders towards our strategic partners. This role will work to build verystrong and solid relationships with key accounts, maximize their potential and improve their performance,deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.What’s On Your Plate?Build and maintain effective long-term relationships and a high level of satisfaction with keysenior-level decision-makers and influencers at an assigned group of customer accounts that mayinclude major strategic customers within a geographic or industry focus.Identify, develop, and typically close new sales opportunities.Create demand for the organization's products and services by raising their profile with customers.Achieve revenue targets by increasing revenue spend per account.Conduct regular status and strategy meetings with the customer's senior management to understandtheir needs and link them to the organization's product/service strategies.Service quality need to be consistent for all the brands.Maintain continuous business relationship with clients/ restaurantsProvide excellent service and support in order to build strong relationship and resolving operationalissues between clients/ restaurant and company.Optimize the restaurant content (MOA, Delivery time).Maintain regular relationships with various stakeholders from the brandProvide quarterly reviews to partners to showcase the areas of growth and areas of potentialimprovement.Provide and maintain high service levels to the brands to ensure a seamless experience to bothcustomers and partners.Work internally with the various departments to ensure all requirements of brand is met.Update and maintain a track record of all activities related to the brand on SalesForce.QualificationsWhat Did We Order?Minimum 3-5 years full time professional experience in related field.Previous experience working in an e-commerce or FMCG company is a plusIn-depth Knowledge of Food Industry Market and e-commerce.Able to analyze data and sales statistics and curate a solutionProficient in ExcelExcellent verbal and written communication skills