L2 Desktop Support Engineer - EG

Excis Compliance · Cairo, Egypt · Posted 2026-06-05

WE’RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT!Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.Client in 190+ countries6000+ Engineers200+ Enterprise ClientsWe foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.Key ResponsibilitiesInstall and maintain desktop hardware/software (Windows, Office 365)Troubleshoot issues via helpdesk ticketing systemsManage user accounts in Active DirectorySupport mobile devices (iOS/Android)Ensure security with anti-virus and encryption toolsRequirementsBachelor's in Computer Science or related field CompTIA A+ or MCP certification preferredExperience with Windows, Active Directory, and hardware troubleshootingStrong problem-solving and customer service skillsProfessional and willing to learnBenefitsWhy Join Us?At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!

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