Lead (Commercial Growth Analytics)

Analyze Consumer Finance Business Unit customer database and channel effectiveness data to identify growth opportunities across consumer finance channels Translate complex data into actionable insights that directly impact revenue, conversion, and portfolio growthDefine, monitor, and continuously refine key growth KPIs (e.g., customer acquisition cost, conversion rate, activation, utilization, retention)Build and maintain automated dashboards and reporting frameworks for leadership and BU headsAnalyze full customer journey (acquisition, onboarding, activation, repeat usage)Identify drop-offs and recommend data-driven interventions to improve conversion and engagement ratesSupport initiatives like new product launches, pricing strategies, and cross-selling models Work with data engineering teams to ensure data accuracy, availability, and integrityCollaborate with data, product, marketing and leadership teams to identify business needs and develop customer lifetime optimization strategiesSkillsWhat will you need?· Educational Background:· Experience: 3-5 years of experience in same area.· Technical Proficiency:o Result Orientation o Operational Awareness o Building Networkso Coaching & Mentoring o Customer Centricityo Data Analytics & Tools: Strong in SQL, Python, and BI tools to analyze large datasets and generate insightso Solid understanding of consumer finance metrics and growth driverso Ability to structure problems and turn data into actionable recommendationso Clear data storytelling and ability to influence business decisions