Logistics Coordinator - Operations

Naqla · Cairo, Egypt · Posted 2026-04-08

Receive truck and driver data from the Fleet Coordinator and schedule daily trips according to operational plans.Coordinate with drivers and monitor truck movements to ensure adherence to schedules and on-time delivery.Communicate with customers to confirm pickup and delivery times, resolving any delays or issues promptly.Track trips using monitoring systems or daily reports and prepare operational performance reports for management.Troubleshoot and resolve operational challenges (delays, breakdowns, or road disruptions) in coordination with drivers and the Fleet Coordinator to maintain service levels.Provide regular updates to management and customers regarding trip status and key operational insights.Act as a key liaison between customers, drivers, and internal teams to ensure smooth operations and high customer satisfaction.Contribute to improving daily operational procedures to enhance efficiency and reduce costs.RequirementsQualifications and Experience• Bachelor’s degree in Logistics, Supply Chain Management, or a related field (preferred).• 1-3 years of experience in logistics, transportation, or a similar role, ideally within a trucking/transportation environment.• Strong proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.).• Familiarity with logistics management systems or transportation software is an advantage.Key Skills• Strong organizational and multitasking abilities.• Excellent problem-solving and communication skills.• Ability to work effectively under pressure and meet deadlines.• Detail-oriented mindset with a focus on delivering exceptional service.BenefitsSocial InsuranceMedical InsuranceLife InsuranceQuarterly Bonus

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About Naqla

Transportation, Logistics, Supply Chain and Storage

Naqla is a tech-enabled trucking platform in Egypt that uses AI and real-time data to connect shippers with carriers for efficient domestic and cross-border logistics.

What you should know

  • Digital Trucking Marketplace: Operates a digital trucking marketplace that connects over 3,000 individual truck drivers with cargo owners
  • Logistics Digitization Hub: Digitized a fleet of 50 trucks during its initial pilot phase to optimize logistics in Egypt
  • 100% Real-time Tracking: Provides real-time tracking and automated documentation for shipments across the country

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