Office Manager - Travel & Tourism

NOK Human Capital is hiring an Office Manager on behalf of a well-established company operating in the tourism, travel, and visa consultancy industry, known for providing professional visa processing and travel advisory services.Job PurposeOversee and manage the daily operations of the tourism and visa services department, ensuring efficient workflows, high-quality customer service, and smooth administrative operations.Key ResponsibilitiesOversee the daily administrative operations of the office to ensure smooth workflow and efficiency.Supervise and coordinate the work of administrative and support staff.Ensure excellent customer service and professional handling of client inquiries.Manage office supplies, facilities, vendors, and administrative processes.Improve office procedures and maintain well-organized documentation.Prepare administrative reports and monitor office performance.Support management in achieving operational and business goals.RequirementsBachelor’s degree in Business Administration, Marketing, Sales, or a related field.Minimum 5 years of experience in Tourism, Travel, Visa Consultancy, or Management.Tourism/Hospitality certification is a plus.Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.Very good command of English (B2 level or above).Strong organizational, communication, leadership, and problem-solving skills.Work Details:Location: Maadi, Cairo — On-siteWorking Hours: 10:00 AM – 6:00 PMDays Off: 2 days per week