Office Services Coordinator

Who You'll Work WithYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.When you join us, you will have:Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.Your ImpactYou will be responsible for the overall operational management of the Cairo office, ensuring a safe, compliant, efficient, and high-performing workplace environment.Your will serve as the primary liaison between colleagues, vendors, building management, regional functions, and global teams, driving operational excellence across facilities, vendor management, workplace experience, compliance, budgeting, events, health and safety, transportation, and office administration.Your work requires strong stakeholder management, commercial acumen, problem-solving capabilities, and the ability to independently manage complex operational matters while ensuring alignment with firm policies and standards.You will play a vital role in ensuring the efficient operation of office locations, acting as a strategic partner to the Location Managing Partner (LMP) and reporting directly to the Regional Administration Manager.Your work requires close collaboration with various stakeholders, including internal departments (Finance, Legal, HR, IT, Security, Communications) and external vendors, to deliver exceptional office services. Your position oversees operations in Johannesburg, with a particular focus on workspace management, security, and event coordination.In terms of office operations management, you will be responsible for coordinating daily office activities to ensure efficiency and productivity. This includes developing and implementing office policies and procedures, handling logistics, supplies, and resources to ensure availability, and collaborating with multiple departments for seamless office functions. This also involves interfacing with building management on all aspects, such as lease renewals, vendor management, maintenance, parking, and food and beverage services.You will oversee cleaning staff to maintain a clean and hygienic environment, scheduling regular maintenance routines, and managing security personnel by developing and implementing security protocols and monitoring security systems. Addressing and resolving issues related to office cleanliness and safety promptly. Additionally, you will ensure reception management meets high standards, including welcoming clients, colleagues, and vendors, providing resources for daily operations, and maintaining systems for booking rooms, courier services, office drivers, handling calls, and walk-ins, all while upholding firm values and confidentiality.Your work also includes facilitating onboarding for new hires, ensuring workstations are set up, and providing necessary equipment and resources. You will act as a point of support during the onboarding period to ensure a smooth transition for new employees.In workspace administration, you will manage external service providers to ensure high-quality facilities and administrative services, implement policies for efficient and safe office operations, and conduct regular inspections and audits to maintain safety and functionality. You will also develop and manage office budgets, ensuring cost-effectiveness, oversee outsourced services such as janitorial, maintenance, and security, and coordinate vendor relationships, including sourcing, negotiating, replacing, or terminating local vendors as needed. Your role involves identifying opportunities for cost savings and process improvements while ensuring compliance and managing vendor invoicing.You will be responsible for developing and maintaining security and health policies, monitoring safety systems, and conducting audits to ensure compliance. You will coordinate emergency response plans and training sessions to ensure preparedness. In terms of real estate and space planning, you will forecast space requirements, oversee construction projects, ensure compliance with regulations, and promote sustainability initiatives. You will work with the firm Real Estate team and the Location Managing Partner to identify and acquire space, support construction efforts, negotiate architect and construction contracts, manage budgets, lead design teams, and supervise build-outs.Event coordination is another key responsibility, where you will plan and execute internal events, including logistics, budgets, and communication. You will collaborate with stakeholders and vendors to ensure successful outcomes, analyze event performance, and implement improvements. Your responsibilities also involve organizing community-building events and activities, maintaining and circulating a community events calendar and newsletter, and supporting local recruiting events in the absence of a local recruiting team.Your Qualifications and SkillsProven experience in office management, administration, or a related fieldStrong leadership and team management skillsExcellent organizational and problem-solving abilitiesProficiency in budget management, vendor coordination, and logisticsKnowledge of visa, immigration processes, and property managementAbility to work collaboratively with cross-functional teams and external stakeholdersFamiliarity with security and health & safety protocolsStreamlines processes, identifies cost-saving opportunitiesBuilds strong relationships with internal and external stakeholdersNavigates dynamic environments and handles multiple responsibilities effectivelyInspires and manages teams to achieve high standards of serviceStrong communication and interpersonal skills