Officer (Tele-Calling Collection)

Raya Holding for Financial Investments · Cairo, Egypt · Posted 2026-05-19

§ Make outbound calls to customers regarding overdue payments to follow up on recovery of outstanding balances.§ Communicate professionally with customers to negotiate and collect outstanding amounts§ Achieve monthly collection targets to support departmental performance goals and improve overall recovery rates.§ Escalate complex or unresolved cases to the Team Leader to ensure proper handling and resolution of high-risk accounts.Achieve monthly and quarterly collection targets to maximize total debt recovery.SkillsWhat will you need?· Educational Background: Bachelor’s degree in Commerce on any related field.· Experience: o 0-1 years’ Experience · Technical Proficiency:o Ownershipo Functional Skillso Ideas presentation and Taking initiativeo Continuous Learning o Customer Centricityo Communication and negotiation skillso Problem-solvingo Customer service

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